Privacy Policy
Effective Date: October 4, 2024
At ProServe Corporation (“ProServe,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.proservecorp.com] (the “Site”) and use our services. By accessing or using the Site, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Register on our Site
Subscribe to our services or newsletters
Fill out forms, including contact and inquiry forms
Engage in customer support or submit feedback
Use our services or interact with us in any other way
Personal Information collected may include:
Name
Email address
Phone number
Billing and mailing address
Payment details (credit card or bank information)
Information related to your business or service inquiries
Non-Personal Information collected may include:
Browser type and version
IP address
Device information
Referring/exit pages and URLs
Time spent on the Site and pages viewed
2. How We Use Your Information
We may use the information we collect for various purposes, including:
To provide, operate, and maintain our services
To process transactions, including billing and payment processing
To improve our Site, services, and customer experience
To communicate with you, including responding to inquiries and sending promotional or informational communications
To comply with legal obligations, resolve disputes, and enforce our agreements
To prevent fraudulent transactions and enhance security
For internal analytics to understand trends and measure the effectiveness of our marketing efforts
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processors, marketing services, and customer support.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order, subpoena, or government request.
Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies help us remember your preferences, track your interactions with our Site, and analyze how you use our services. You can modify your browser settings to disable cookies, but please note that doing so may affect your ability to use certain features of the Site.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, please be aware that no method of transmitting information over the internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccurate or incomplete data.
Opt-Out: You may unsubscribe from promotional communications by following the instructions provided in those emails or by contacting us directly.
Data Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
Do Not Track: Our Site currently does not respond to “Do Not Track” signals from web browsers.
To exercise any of these rights, please contact us at [insert contact email].
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review the privacy policies of any websites you visit.
8. Children’s Privacy
Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or other factors. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
ProServe Corporation
722 South Liberty Street, Suite 300
Muncie, IN 47305
Email: legal@proservecorp.com
Phone: 877-686-5311